Managing Rude People !!!

Hi,
How you guys doing? Today I am going to talk about a little unusual topic ie Managing rude people. Many times we come across people who don't treat us the way we expect them to do. They greet us rudely, pass nasty comments and we feel negativity when they are around us. These people can be employees working under us, colleagues, bosses and sometimes friends.So how to manage these people? How to retain our calm and composure and get work done from such people? How to use these people productively to our advantage like employees working under us or simply work with these people in the same team.

The reason why I selected this topic is because I faced similar situation today.
I was told to mind my own business without even slightly provocating my colleague. And hence I am determined to learn how to deal with these people as we cannot ignore such people as we will meet them in different walks of life.

When faced with such situation I feel bad and I am not able to concentrate on the task at hand. the result is my whole day is wasted. After retrospecting I have decided to change myself as I cannot change the other person. Taking such people with pinch of salt and immediately clearing the differences with the other person, forgetting and ignoring such incidents are some ways I will handle such people.

I would really appreciate your feedback and similar experiences that you might have faced. Please tell also how you deal with such people , how to work with these people in the same team or workgroup so that everyone is happy.

Bye.